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Frequently Asked Questions.
Helping Hands VA Services is proud to introduce the FAQ page! Here you can find answers to all of your questions about my virtual assistant services. I strive to provide you with the best possible experience, and this page is designed to make it easier for you to get the information you need quickly and easily. If you don't see the answers to your questions here, don't hesitate to contact me directly. I look forward to helping you get the most out of your virtual assistant experience.
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What is a Virtual Assistant?A Virtual Assistant (VA) is a remote professional who provides administrative, creative, or technical support to businesses or individuals.
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How can a Virtual Assistant help me?VAs can assist with tasks such as email and calendar management, scheduling, data entry, virtual reception, and customer relationship management.
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How do I communicate with my Virtual Assistant?In keeping with good communication lines between myself and my clients, I can be contacted through email, phone, and messaging platforms.
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Is my data sharing safe when working with a Virtual Assistant?Yes. Data Security is taken seriously. Your privacy and trust are important to me, so your confidentiality is protected through Password Management tools and anti-virus software. Your information will not be discussed with any other parties
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What tasks can I delegate to my Virtual Assistant?You can delegate a wide range of tasks, including but not limited to email and calendar management, scheduling, customer relations, memberships, virtual reception, appointment setting, travel bookings, supplier and contractor liaison, and lifestyle services (business and personal).
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How do I get started with my Virtual Assistant?Reach out via my website's contact form www.helpinghandsvaservices.com.au or via my bookings' link https://outlook.office365.com/owa/calendar/DiscoveryCalls@helpinghandsvaservices.com.au/bookings/ and we can discuss your specific needs.
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What are my working hours as a Virtual Assistant?As I work remotely, allowing flexibility, this is something we can discuss and establish a schedule that aligns with your business hours and requirements.
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What digital platforms do I use?Microsoft Office 365 / Teams / Canva / Trello / Zoom / Skype / Calendly / Zoho Invoicing / Chat GPT / Google / WIX
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